Contact Us

We thank you for taking your valuable time out to check out iludesigns.

We gladly appreciate any feedback or suggestions to improve your ilu experience and also will gladly answer any questions you may have.

Please contact us at iludesigns and we will respond to you within 24 to 48 hours.

iludesigns accept paypal payments only.

Shipping Policies

For any order of $50 or more, iludesigns offer FREE SHIPPING GLOBALLY.

An item in stock will be shipped out within 3 business days. For made to order or customised items, the time needed to prepare an order varies. If in doubt, please email us at

Estimated Shipping Times

North America: 3.5 business days

United Kingdom & Europe: 2-3 weeks

Australia, New Zealand and Oceania: 2-3 weeks

Buyers are responsible for any customs and import taxed that may apply. iludesigns is not responsible for delays due to customs.

Returns & exchanges

iludesigns will gladly accept returns and exchanges. Please email within 14 days of delivery.

Ship items back within 30 days of delivery in its original condition and unworn. All refunds will be refunded to your paypal account.

The following items cannot b e returned or exchanges due to the nature of these items unless they arrive damaged or defective:

  1. * Custom or personalized orders
  2. * Earrings
  3. * Items on sale

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.